Support

If you have an issue you can't resolve, we are here to help in any way we can. We would ask that if you need help with Surfcam, send us the file you have the problem with first. This allows us to evaluate the issue quickly and efficiently. It is very difficult to interpret the issue with an "over the phone" description. If we are both looking at the same file, there are no question marks and you will be back up and running as quickly as possible.

Telephone:

Mobile:+61(0)414 801169
Hours: 8:00am to 6:00pm
Australian EST

E-mail: support@pacificcadcam.com

Upload: File too large to send via e-mail? Upload it here.

Download: Software Updates.

On-site: We are happy to visit your premises for support issues but this may incur costs. Please call us for a quote.